Privacy Policy

Effective Date: June 2, 2026
Company: Eugene Appliance Repair LLC
Website: eugenetechrepair.com
Location: Santa Clarita, California

Eugene Appliance Repair LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and service address provided when you contact us or submit a service request.
Service Information: Details about your appliance or HVAC system and the nature of the repair needed.
Communications: Records of your communications with us, including SMS messages, emails, and phone calls.
Website Usage: Standard web server logs, cookies, and analytics data when you visit our website.

How We Use Your Information

We use your information to:

Schedule and perform appliance repair and HVAC repair services
Send appointment reminders, scheduling updates, and service-related communications
Respond to your inquiries and provide customer support
Process payments and maintain service records
Improve our services and website

SMS and Text Message Communications

If you provide your phone number, you may receive text messages related to your service appointments. You may opt out at any time by replying STOP to any text message. See our SMS Communication Policy for full details.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as scheduling software or payment processors), only to the extent necessary to provide those services. We may also disclose information if required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You may request to access, correct, or delete your personal information by contacting us at the information below. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Eugene Appliance Repair LLC
Santa Clarita, California
Phone: (661) 877-7651
Email: info@eugenetechrepair.com